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Frequently asked questions

Hardware, consoles, variants, licences, updates and refunds.

Hardware and consoles

What do I need besides the script?

A Cronus Zen device, the cables that come with it, a computer to write the script to the device, and your own controller. The script itself is a file, not hardware. What is Cronus Zen? explains the device from scratch.

Which consoles are supported?

PlayStation 5 and Xbox. PC is not offered.

Do you sell the device?

No. We build scripts. You buy the device wherever you prefer.

Variants and setup

What is the difference between Classic and Alternate?

Those are the two in-game controller layouts in FC27. The script has to know which one you use, because the same action sits on a different button in each. You find the name in the game’s controller settings.

Can I change console or layout later?

Yes. Subscribers can have their build changed as part of their support subscription. Without a subscription it is a Custom work item.

Do I need to understand scripting?

No. You compile the file and write it to the device, and the manual shows every click. If you would rather not do it yourself, Get it running takes you through it: we set the Zen up with you and load the script.

Scripts, licences and updates

Is my file personal?

Yes. Every build is generated for your licence and carries it inside the file, and your manual is personalised as well. Sharing a file breaks the licence terms.

How do I get updates?

Through the Support & updates subscription. New versions appear in your account downloads.

Can you build something specific for me?

Yes. Subscribers, monthly or annual, get one adjustment of an existing function per subscription month. New functions and larger changes are quoted individually under Custom work.

Buying

Which payment methods do you accept?

Card payments, PayPal and the other methods shown at checkout. Prices include VAT and the final total is displayed before you pay.

Can I get a refund?

Scripts are digital goods that are generated for you personally, which affects the right of withdrawal. The details, including when a refund is possible, are in our refund policy.

I have a question that is not answered here.

Use Request support. Include your console, your layout and what you are trying to do.

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